A partnership that works involves vested interest from both parties to make it succeed and flourish. This type of success can be found in the relationship between Tam Tam and PCS. PCS has worked hand in hand with Tam Tam for almost 2 years. During that time PCS has enabled a complete overhaul and refresh of Tam Tam's internal infrastructure, during which a major server consolidation project was completed utilizing VMware virtualisation technology. Ongoing management of the infrastructure and applications is performed by PCS, to ensure that the requirements of Tam Tam are met - high performance and 100% availability 24x7x365.
In addition to the core infrastructure supporting Tam Tam's business critical applications, PCS also performs the day to day management of all desktop and office automation on behalf on Tam Tam in all of its offices in the Netherlands. Because of the ongoing excellent relationship, Tam Tam and PCS have forged ahead to provide joint services to its client base in a business partnership. New customers of both companies can now leverage the strength of a joint Tam Tam / PCS team for all of their requirements.
Arjan Nataraj, Managing Director of Tam Tam, commented on the relationship:
"Tam Tam and PCS have been working together for almost two years. What started as a flexible way to cope with the absence of one of our employees has resulted in a firm and trusted partnership. We have outsourced the management of 100% of our infrastructure to PCS, including our desktop and office automation. The reason for our trust in this partnership is the strategy and operational excellence of PCS. They of course are very pro-active to resolve any problems that are encountered with our infrastructure and applications, however they are also pro-active in working with us to find long term solutions for infrastructure challenges."
"The PCS team is extremely likeable, and we feel that they are part of the overall Tam Tam team. This makes communication and working together seamless. Last, but not least, the partnership has evolved in such a way that we now together service new customers, a real win-win situation for TamTam, PCS and all of our clients."