Solutions

Our Methodology

"A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools"

Douglas Adams, Author "Hitchhikers Guide to the Galaxy"

Managing the IT infrastructure that your business and customers depend on becomes more costly and complex than ever.  Investing in new infrastructure solutions can be an expensive and time-consuming process.  Designing it the wrong way can cost even more.

The complexity of today's IT infrastructures demands a fresh approach, using newer technologies to implement a smarter, more flexible environment.

Our staff of experts has experience in designing, building and caring for critical infrastructures for some of the largest companies in the Netherlands, with a focus on:

  • Alignment with business needs
  • High reliability, high availability and security
  • High customer satisfaction
  • Cost effective solutions
  • Data integrity

Care is always overlooked

At PCS we differentiate ourselves from our competitors with one word - Care.

As we operate as an extension of our customers IT departments, it is only natural for us to care about everything that we do for a customer.  We feel responsible, 100% of the time, and we will go out of our way to ensure that our clients' infrastructures, applications and people are cared for.

All our customers have direct contact with the engineers that build and designed their infrastructures.  No helpdesk, no middle management stalling the process.  We ensure that our customers systems are monitored 24x7 - not just from a component health perspective, but from a "is the sum of all the parts, including that applications, doing what they should".

Should a problem occur, our monitoring provides our engineers with instant notification, which means instant response to return systems to normal.

Any and all system maintenance, including application maintenance, new releases, patches, firmware updates - are applied in a consistent and correct manner, with an eye firmly on risk management and according to full ITIL guidelines and standards.